Customer Resources

TROUBLESHOOTING

 

  • FALSE ALARMS

    1. CALL V3 (916-543-1543)

    2. AFTER CALLING, PRESS OPTION ‘1’ TO STOP DISPATCH

    3. DISARM YOUR PANEL

  • BEEPING ALARM PANEL/SYSTEM

    Simon XT

    1. Push the “Status” button on right side of the panel

    2. Listen to panel response

    3. Enter your Disarm code

    4. Press “OK” on right side

    2GIG GC2/GC3

    1. Push “Home” button

    2. Press “Security”

    3. Press yellow triangle

    4. Press “OK”